When it comes to technology innovation, customers today have had increasingly high expectations of organizations. Tech-savvy customers expect companies to provide technologies, tools, and solutions that meet, or are just just above, their skillsets, and enable them to set up solutions quickly respond to their dynamic requests. When it comes to mission-critical applications, enterprises are willing to make huge investments. When organizations find a technology solution thatnot only works, but  is easy to use, simple to implement, and well-received, there is a tendency to lean in on the solution. Next thing you know, it’s eight years later, your team is …

Many businesses continue to rely on legacy systems because they are convenient to use, inexpensive to maintain, and—more than anything—they work. Modernizing these antiquated systems sounds good, but in reality, it’s far from easy. These systems are often deep-rooted throughout day-to-day business operations and entrenched within the technology landscape. It would be an arduous task to rip and replace, to say the least. However, incumbent processes often stand in the way of an organization’s ability to expand and adapt in the face of growing market competition. Challenges introduced by legacy systems include: Obsolete technologies: Repetitive maintenance of obsolete and out-dated …

From simplifying global risk management and compliance to transforming claims processing and combating fraudulent claims, low-code automation solutions can deliver far-reaching benefits across the insurance value chain. Low-code automation implementation can fuel innovation and drive transformation for insurance companies. Implementing business process management creates benefits across the value chain: Maintaining regulatory compliance Proactively transforming claims processes Improving the insurance customer experience Agent-broker channel automation Living in the Past (and Quickly Aging Out) Rapid technological advancements of the past decade have reshaped many industries, yet the multi-trillion-dollar insurance industry has largely avoided the ambit of disruption. With little incentive to change, …

As the world began to shut down under the threat of a deadly and rapidly-spreading coronavirus, leaders and organizations moved quickly to implement and generate plans to adapt systems and processes within a new and unprecedented operating environment. As companies shifted to remote work environments, IT professionals and software developers were tasked with adapting systems and building new applications to enable continuity of operations. To make things more complicated, all of these new plans still needed to ensure high business performance and quality software releases. Quality continues to be be a challenge for many businesses since software testing is often an …